SHIPPING POLICY
Thank you for shopping at Rick Owens Wear. Please read this Shipping Policy carefully to understand how we process, ship, and deliver orders placed through our website.
1. Order Processing
All orders are processed after payment has been successfully confirmed.
Orders typically require 1–3 business days for processing before they are shipped. Processing times may vary during holidays, promotional periods, or periods of unusually high order volume.
2. Shipping Time
Once an order has been shipped, delivery typically takes 15–20 days.
Delivery times are estimates and may vary depending on:
- Destination and local delivery conditions
- Customs clearance procedures
- Courier or postal service delays
- Weather and other unforeseen circumstances
Shipping and delivery timelines are estimates and are not guaranteed.
3. Shipping Charges
Any applicable shipping charges will be calculated and displayed at checkout before you complete your purchase.
Shipping costs may vary depending on the destination, shipping method, and order details.
4. Tracking Information
Once your order has been shipped, tracking information will be sent to the email address provided during checkout.
Please note that tracking information may take some time to become active or display updates after the package has been dispatched.
5. Customs, Duties, and Taxes
Depending on the destination country, your order may be subject to customs duties, import taxes, VAT, or other applicable fees.
Any customs duties, taxes, or additional charges imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout.
Rick Owens Wear is not responsible for delays caused by customs clearance or customs authorities.
6. Incorrect or Incomplete Shipping Address
Please carefully check your shipping information before completing your order.
Rick Owens Wear is not responsible for delays, returned packages, or non-delivery resulting from an incorrect, incomplete, or outdated shipping address provided by the customer.
If you notice an error in your shipping address after placing an order, please contact us as soon as possible at:
We will do our best to assist, but we cannot guarantee that address changes can be made after an order has been processed or shipped.
7. Delayed, Lost, or Undelivered Shipments
Rick Owens Wear is not responsible for shipping delays caused by courier services, customs processing, weather conditions, incorrect address information, or other circumstances beyond our reasonable control.
If your order is significantly delayed or appears to be lost in transit, please contact our support team. We will assist you and, where possible, work with the relevant shipping provider to investigate the shipment.
8. Delivery Issues
If your package arrives damaged, appears to have been opened, or contains an incorrect item, please contact us promptly at:
Please include your order number and clear photos of the package and items received so our team can review the issue.
9. Contact Us
If you have any questions regarding our Shipping Policy, order processing, delivery, or tracking information, please contact us at:
Email: support@rickowenwear.com